Case file 01

Privileged access you can explain

Cashville Financial Group (simulated) · 2026 · hands-on lab

Architecture · Who, what, how, where

Who, what, how, where
  1. Privileged identityMarcus Reed (Admin), separate from his workforce account
  2. User AdministratorBuilt-in role instead of broader authority
  3. PIM eligibleJust-in-time, no standing assignment
  4. AU-New YorkAdministrative Unit boundary
  5. New York identitiese.g. Jennifer Parker

Implementation

  1. Separated workforce and privileged identities

    Marcus Reed has a normal workforce account for daily work and a dedicated admin identity for IAM tasks, so routine activity never runs with privileged credentials.

  2. Two emergency-access accounts

    EA-01 and EA-02 hold Global Administrator for recovery only, with authentication and sign-in baselines reviewed.

Role is what.

Scope is where.

A Microsoft Entra role decides what an administrator can do. An Administrative Unit decides where they can do it. Least privilege needs both, so Marcus's User Administrator role only reaches AU-New York.

  1. Delegated administration with an Administrative Unit

    AU-New York sets a boundary around New York identities. The role says what an admin can do; the unit says where.

  2. Least privilege on two axes

    User Administrator scoped to AU-New York limits both the level and the reach of Marcus's authority.

  3. PIM eligibility instead of standing access

    The scoped role is assigned as PIM eligible, so privilege is activated when needed rather than held permanently.

  4. Troubleshot a failed PIM assignment, then cleaned up

    Audit logs surfaced a RoleNotFound condition. Microsoft Graph was used to inspect the role definition and eligibility schedules. Temporary privilege and Graph PIM write permission were removed after remediation.

Security principles applied

Security principles and how they were applied
Identity separationWorkforce and admin identities for the same person
Least privilegeUser Administrator, not a broader role
Administrative scopingRole limited to AU-New York
Reduced standing privilegePIM eligible assignment
Emergency accessTwo break-glass Global Administrators
Privilege cleanupTroubleshooting access revoked afterwards

Results

  • A privileged-access model that answers who, what role, how it is granted, and where it applies.
  • A documented failure, investigation and remediation path: failure, evidence, investigation, remediation, validation, cleanup.
  • The environment returned to least privilege after troubleshooting.

Lessons learned

  • Role and scope solve different problems.
  • Administrative Units set administrative scope; they do not grant application access.
  • Temporary privilege used for troubleshooting must not silently become permanent.

What this does not prove

  • Cloud-only educational lab, not a production deployment.
  • Cashville Financial Group and its people are fictional lab scenarios.

Evidence